Hi, I’m Lou!
Welcome to my portfolio! I'm a seasoned Product Designer with a proven track record at leading tech companies like Dell Technologies and WP Engine.
At Dell, I played a pivotal role in developing the Dell Design System, creating components that have been utilized over 100,000 times across various digital experiences.
My work at WP Engine involved redesigning the Notifications Center, reducing daily emails by 70%. I managed and contributed to the design system, ensuring cohesive and efficient user experiences.
Dive in to explore how my expertise and innovative approach can drive impactful design solutions.
Top skills:
Figma | Miro | Prototyping | Design Thinking | Iterative Design | Confluence Wireframing | High-Fidelity Mockups Collaboration | Rapid Prototyping Design System | Problem Solving Information | Architecture | Storytelling
Preferences Redesign
There was an issue with setting up notification preferences in the customer portal. Users were unable to efficiently customize their email preferences, resulting in them receiving too many emails.
Inbox Redesign
The Notification Center's Inbox was experiencing usability issues, leading to customer irritation and decreased engagement.
Unicorn Design System
WP Engine’s design system was well-established; however, some essential components were still missing. I collaborated with other designers to add tables, modals, cards, and a date and time component.
Dell Design System
Working at Dell on the Design System team, I made several components that were implemented over 10,000 times across Dell Digital experiences.